Don't take our word for it,
take our clients. Hear what they have to say about their training experience below.
An Investment in Safety that Returns in Every Aspect.
Commonwealth Credit Union makes a significant investment in their security and safety infrastructure each year. Workplace violence education, prevention, and response training from APB Consulting Solutions has been a long-time integration within their budget. Empowered employees feel safe at work and understand how to protect customers and clients in their branches.
Modern Micro Model Learning
The Solution to Scaling
No matter the number of locations, the variation in staff populations, or the type of work being performed at each branch, the M3 strategy is impactful.
- Chose the subject(s) of the training.
- Watch a 5-7 minute video on the subject
- Roundtable discussion for, divided into groups depending on number of participants.
- Walkthrough with the staff members 15-20 minutes.
- Online quiz with trackable results for each staff member.
A training session that wont make your staff wish they called in sick.
- Time efficient formula for each session wont add stress to their schedules
- Transferable skills for the workplace and their personal lives
- Builds individual confidence while unifying staff, creating a positive workplace culture
Individual Interviews with Each Participant
Director of Security
Cindy Copenhaver
Cindy has been with Commonwealth Credit Union for 35 years. She was a Branch Manager for over 20 years before being asked to take over as director of security.
- Values customizable options that meet her teams exact needs.
- M3 helps her scale, track, and gauge, employee progress and retention across all branches and offices.
Branch Manager
Kristie Jones
Kristie has been in banking for 15 years. She manages a team that is very new to banking. Says that for most of her career in banking workplace violence prevention training she received was very basic.
- Values training that is rooted in education and skill building rather than traumatic scare tactics.
- Training sessions helped give her new and inexperienced staff confidence, and bond as a team.
Branch Manager
James King
James has been in banking for 10 years and has been a branch manager with CCU for 8 years.
- Values efficient training schedule that does not disrupt daily operations.
- M3 training revealed inefficiencies in their previous response plans.
What does the data say?
Read our case study.
In addition to the client testimonials, Commonwealth Credit Union allowed to use their results and progress throughout training all of their branches as a case study. We have a redacted version available for download for potential clients who want to know more about how staff members responded.
Download the Report
Foundational Safety Services
Know your liabilities, prevent litigation
Organizations who provide bare minimum training, or no training at all, leave their businesses vulnerable to monetary losses and lawsuits. Before training plans are selected, an organization needs to understand their unique threats and where the gaps are in their existing systems. Some of our most popular assessments are:
- Facility Threat Assessments
- Emergency Action Plan creation or review
- Insider Threat Assessments
We have many more services to offer and encourage any interested parties who have a need they don't quite understand how to meet, to reach out to us and hear what we can do for them.
See all of our courses and services